FRANKLIN TEMPLETON ACADEMY ONLINE PRIVACY POLICY

Privacy & Cookie Notice for residents of EU and EEA countries: please click here.


At Franklin Templeton, we care about your privacy and value the trust you place in us when you share your personal information.

Accordingly, we want to let you know how we deal with the personal information you give us or is given to us by a third party.

WEB-RELATED PRIVACY ISSUES

Information we collect about users of our website and social media sites

We collect personal information about users through our website, and Franklin Templeton webpages on social media sites such as Twitter and LinkedIn, which may include the following:

  • Information users provide when they enter information on our website, such as when submitting a “Contact Us” message (such as name and email address);
  • Information users provide when they subscribe to email newsletters, press releases or other periodicals through our website (such as name, email address, and investor type);
  • Information users provide when they respond to a survey or marketing communication, such as their opinions about our services and information about themselves (such as age range, services used, how they know us, their opinions of our services);
  • Information users provide when they register for an online account through our website (such as name, email address, user ID, and password). The decision to provide this information is optional, however, users who decide not to provide such information may not be able to access certain content or features available on or through our website;
  • Information users provide when requesting literature such as applications or prospectuses (such as name, address, phone number, and email address);
  • Information users provide when posting content on social media sites;
  • Information users provide in their social media bio;
  • Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g. URL, browser type, pages visited, date/time of access);
  • Information captured by cookies (refer to the ‘Cookies, Tags and Similar Technologies’ section below);

Our websites and online services are for individuals who are at least 18 years of age. Our online services are not designed to be used by minors under the age of 18.

How we use website and social media users’ information

We use the personal information we collect from our website users and individuals accessing Franklin Templeton web pages on social media sites for some or all of the following purposes:

  • providing products and services that website users have requested;
  • personalizing their experience of our website;
  • monitoring social media content to manage relations with our customers, respond to inquiries, and promote our business and brand;
  • administering the website, investigating any complaints and providing customer service;
  • providing website users and individuals accessing our web pages on social media sites with information and offers on products or services that may be of interest to them; and
  • performing statistical and trend analysis to improve the user experience and performance of our website.

Please refer to Cookies, tags, and similar technologies regarding information we collect through cookies and other tracking technologies.

Recipients of website and social media user data

We may disclose personal information of website and social media users as follows:

  • to our affiliated Franklin Templeton companies and entities
  • to companies who perform services on our behalf or assist us with provision of services
  • to external auditors, legal advisors, or other professional advisors

External Links

Our website may contain links to online websites or content operated and maintained by third parties, over which we have no control. Please consult the privacy policies of these third-party sites to become familiar with their privacy practices and to learn about any choices that these companies may offer you with respect to your personal information.

Cookies, tags and similar technologies

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an online site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences.

Some of our web pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.

For simplicity, we refer to all these technologies as “cookies.”

How do we use cookies?

We use cookies and other tracking technologies to customize content and advertising, provide social media features, and to see how our visitors move through our website. We use this information to make decisions about ways to improve the services we offer you.

We may engage third party tracking and advertising providers to act on our behalf to track and analyze your usage of our website through the use of cookies. These third parties collect, and share with us, usage information about visits to our website and, sometimes by correlating this information with other information (e.g. your IP address), measure and research the effectiveness of our advertisements, track page usage, help us target our recommendations and advertising, and track use of our recommendations and advertisements.

Enabling and Disabling Cookies

At any time, you can prevent cookies from being set on your browser. For instructions on how to block, delete or disable cookies, please consult your browser’s ‘Help’ or ‘Support’ section.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website. Please also note that you cannot disable web beacons (clear gifs, pixels, tags) but these typically work in conjunction with other cookies and so will become largely ineffective if you disable cookies in your browser settings.

Please consult the following links for information on cookie management and blocking according to your browser:

Chrome: https://support.google.com/chrome/answer/95647?hl=en
Explorer: http://windows.microsoft.com/en-gb/internet-explorer/deletemanage-cookies#ie=ie-11.
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/kb/PH19214?locale=en_GB

If you do not want to be tracked by Google Analytics cookies you can opt-out by installing a browser plug-in here: https://tools.google.com/dlpage/gaoptout/.

HOW TO CONTACT US

From time to time, we may update this notice, and any new version will be posted on our website. We recommend you review it regularly to ensure that you are aware of our privacy practices. If you would like further information regarding the collection or use of your personal information, please email us at DataProtectionOfficer@franklintempleton.com.

Last Updated June 25, 2020